What should projects accomplish… and for whom?
An unnamed international non-profit client contacted me to evaluate their resilience project mid-stream, to gauge prospects for sustainable handover. EUREKA, I thought! After email discussions with them I drafted an evaluation process that included learning from a variety of stakeholders, ranging from Ministries, local government and the national University who were to take over the programming work about what they thought would be most sustainable once the project ended and how in the next two years the project could best foster self-sustainability by country-nationals. I projected several weeks for in-depth participatory discussions with local youth groups and sentinel communities directly affected by the food security/ climate change onslaught and who benefited from resilience activities to learn what had worked, what didn’t and who would take what self-responsibility locally going forward.
Pleased with myself, I sent off a detailed proposal. The non-profit soon answered that I hadn’t fully understood my task. In their view the main task at hand was to determine what the country needed the non-profit to keep doing, so the donor could be convinced to extend their (U.S.-based) funding. The question at hand became how could I change my evaluation to feed them back this key information for the next proposal design?
Maybe it was me, maybe it was the autumn winds, maybe it was my inability to sufficiently subsume long-term sustainability questions under shorter-term non-profit financing interests that led me to drop this. Maybe the elephant in the living room that is often unspoken is the need for some non-profits to prioritize their own organizational sustainability to ‘do good’ via donor funding rather than working for community self-sustainability.
Maybe donor/funders should share this blame, needing to push funding out, proving success at any cost to get more funding and so the cycle goes on. As a Feedback Lab feature on a Effective Philanthropy report recently stated: “Only rarely do funders ask, ‘What do the people you are trying to help actually think about what you are doing?’ Participants in the CEP study say that funders rarely provide the resources to find the answer. Nor do funders seem to care whether or not grantees are changing behavior and programs in response to how the ultimate beneficiaries respond” .
And how much responsibility do communities themselves hold for not balking? Why are they so often ‘price-takers’ (in economic terms) rather than ‘price-makers’? As wise Judi Aubel asked in a recent evaluation list-serve discussion “When will communities rise up to demand that the “development” resources designed to support/strengthen them be spent on programs/strategies which correspond to their concerns/priorities??”
We can help them do just that by creating good conditions for them to be heard. We can push advocates to work to ensure the incoming Sustainable Development Goals (post-MDGs) listen to what recipient nations feel are sustainable, more than funders. We can help their voices be heard via systems that enable donor/ implementers to learn from citizen feedback, such as Keystone has via their Constituent Voice practice (in January 2015 it is launching an online feedback data sharing platform called the Feedback Commons) or GlobalGiving’s new Effectiveness Dashboard (see Feedback Labs).
We can do it locally in our work in the field, shifting the focus from our expertise to theirs, from our powerfulness to theirs. In field evaluations can use Empowerment Evaluation. We can fund feedback loops pre-RFP (requests for proposals), during project design, implementation and beyond, with the right incentives tools for learning from community and local and national-level input so that country-led development begins to be actual not just a nice platitude. We can fund ValuingVoices’ self-sustainability research on what lasts after projects end. We can conserve project content and data in Open Data formats for long-term learning from country-nationals.
Most of all, we can honour our participants as experts, which is what I strive to do in my work. I’ll leave you with a story from Mali. in 1991 I was doing famine-prevention research in Koulikoro Mali where average rainfall is 100mm a year (4 inches). I accompanied women I was interviewing to a deep well which was 100m deep (300 feet). They used plastic pliable buckets and the first five drew up 90% of the bucket full. When I asked to try, they seriously gave me a bucket. I laughed, as did they when we saw that only 20% of my bucket was full. I had splashed the other 80% out on the way up. Who’s the expert?
How are we helping them get more of what they need, rather than what we are willing to give? How are we prioritizing their needs over our organizational income? How are we #ValuingVoices?
 The Center for Effective Philanthropy. (2014, October 27). Closing the Citizen Feedback Loop. Retrieved December 2014, from https://web.archive.org/web/20141031130101/https://feedbacklabs.org/closing-the-citizen-feedback-loop/
 Better Evaluation. (n.d.). Empowerment Evaluation. Retrieved December 2014, from https://www.betterevaluation.org/plan/approach/empowerment_evaluation
 Sonjara. (2016). Content and Data: Intangible Assets Part V. Retrieved from http://www.sonjara.com/blog?article_id=135