IEG Blog Series Part II: Theory vs. Practice at the World Bank
In Part I of this blog series, I described my research process for identifying the level to which the World Bank (WB) is conducting participatory post project sustainability evaluations for its many international development projects. Through extensive research and analysis of the WB’s IEG database, Valuing Voices concluded that there is a very loosely defined taxonomy for ex-post project evaluation at the WB, making it difficult to identify a consistent standard of evaluation methodology for sustainability impact assessments.
Particularly, we were concerned with identifying examples of direct beneficiary involvement in evaluating long-term sustainability outcomes, for instance by surveying/interviewing participants to determine which project objectives were self-sustained…and which were not. Unfortunately, it is quite rare for development organizations to conduct ex–post evaluations that involve all levels of project participants to contribute to long-term information feedback loops. However, there was one document type in the IEG database that gave us at Valuing Voices some room for optimism: Project Performance Assessment Reports (PPARs). PPARs are defined by the IEG as documents that are,
“…based on a review of the Implementation Completion Report (a self-evaluation by the responsible Bank department) and fieldwork conducted by OED [Operations Evaluation Department, synonymous with IEG]. To Prepare PPARs, staff examines project files and other documents, interview operation staff, and in most cases visit the borrowing country for onsite discussions with project staff and beneficiaries” .
The key takeaway from this definition is that these reports supplement desk studies (ICRs) with new fieldwork data provided, in part, by the participants themselves. The IEG database lists hundreds of PPAR documents, but I focused on only the 33 documents that came up when I queried “post-project”.
Here are a few commonalities to note about the 33 PPARs I studied:
- They are all recent documents – the oldest document was published in 2004, and the most recent documents from 2014.
- The original projects that are assessed in the PPARs were finalized anywhere from 2-10+ years before the PPAR was written, making them true ex-posts
- They all claimed to involve mission site visits and communication with key project stakeholders, but they did not all claim to involve beneficiaries explicitly
Although the WB/IEG mentions that beneficiary participation takes place in “most” of the ex-post missions back to the project site in its definition of a PPAR, Valuing Voices was curious to know if there is a standard protocol for the level of participant involvement, the methods of data collection, and ultimately, the overall quality of the new fieldwork data collected to inform PPARs. For this data quality analysis, Valuing Voices identified these key criteria:
- Overall summary of evaluation methods
- Who was involved, specifically? Was there direct beneficiary participation? What were the research methods/procedures used?
- What was the level of sustainability (termed Risk to Development Outcome* after 2006) established by the PPAR?
- Was this different from the level of sustainability as projected by the preceding ICR report?
- Were participants involved via interviews? (Yes/No)
- If yes, were they semi-structured (open-ended questions allowing for greater variety/detail of qualitative data) or quantitative surveys
- How many beneficiaries were interviewed/surveyed?
- What % of total impacted beneficiary population was this number?
- Was there a control group used? (Yes/No)
Despite our initial optimism, we determined that the quality of the data provided in these PPARs was highly variable, and overall quite low. A summary of the findings is as follows:
1. Rarely were ‘beneficiaries’ interviewed
- Only 15% of the PPARs (5) gave details about the interview methodologies, but of this only 3% of the PPARs (1) described in detail how many participants were consulted, what they said and how they were interviewed (Nigeria 2014 ).
- 54% of the reports (18), mentioned beneficiary input in data collected in the post-project mission, but gave no specific information on the number of participants involved nor were their voices cited nor was any information included on the methodologies used. The vast majority only vaguely referenced the findings of the post project mission, rather than data collection specifics. A typical example of this type of report is Estonia 2004 
- 30% of the PPARs (10) actually involved no direct participant/beneficiary participation in the evaluation process, with these missions only including stakeholders such as project staff, local government, NGOs, donors, consultants, etc.A typical example of this type of report is Niger 2005 
These percentages are illustrated in Figure 1, below, which gives a visual breakdown of the number of reports that involved direct participant consultation with detailed methodologies provided (5), the number of reports where stakeholders were broadly consulted but no specific methodologies were provided (18), and the number of reports where no participants were directly involved in the evaluation process (10).
2. Sustainability of project outcomes was unclear
- In 54% of cases, there was some change in the level of sustainability from the original level predicted in the ICR (which precedes and informs the PPAR) to the level established in the PPAR. Ironically, of the 33 cases, 22 of them were classified as Likely or Highly Likely or Significantly Likely to be sustainable, yet participants were not asked for their input.
- So on what basis was sustainability judged? Of the three cases where there was high participant consultation, the Nigerian project’s (where they asked 10% of participants for feedback) sustainability prospects was only moderate while India (also 10% feedback) and Kenya (14-20%) both were classified as likely to be sustainable.
Along the Y axis of Figure 2, below, is the spectrum of sustainability rankings observed in the PPARs, which range from “Negligible to Low” up to “High”. For each of the projects analyzed (there are 60 total projects accounted for in this graph, as some of the PPARs covered up to 4 individual projects in one report), the graph illustrates how many projects consulted participants, and how many failed to do so, for each evaluation outcome. As we can see, the majority of cases that were determined to be highly or significantly sustainable either did not consult participants directly or only consulted stakeholders broadly, with limited community input represented in the evaluation. These are interesting findings, because although there is a lot of supposed sustainability being reported, very few cases actually involved the community participants in a meaningful way (to our knowledge, based on the lack of community consultation discussed in the reports). However, unless these evaluations are taking place at grassroots level, engaging the participants in a conversation about the true self-sustainability outcomes of projects, you can’t really know how sustainable the project is by only talking with donors, consultants, governments, etc. Are the right voices really being represented in this evaluation process? *Note: the “Sustainability” ranking was retitled “Risk to Development Outcomes” in 2006.
While projects were deemed sustainable, this is based on very little ‘beneficiary’ input. The significance of this information is simple: not enough is being done to ensure beneficiary participation in ALL STAGES of the development process, especially in the post-project time frame, even by prominent development institutions like the WB/IEG. While we commend the Bank for currently emphasizing citizen engagement via beneficiary feedback, this still seems to be more of a guiding theory than a habitualized practice . Although all 34 documents I analyzed claimed there was “key stakeholder” or beneficiary participation, the reality is that no consistent procedural standard for eliciting such engagement could be identified.
Furthermore, the lack of specific details elaborating upon interview/survey methods, the number of participants involved, the discovery of any unintended outcomes, etc. creates a critical information void. As a free and public resource, the IEG database should not only be considered an important internal tool for the WB to catalog its numerous projects throughout time, but it is also an essential external tool for members of greater civil society who wish to benefit from the Bank’s extensive collection of resources – to learn from WB experiences and inform industry-wide best practices.
For this reason, Valuing Voices implores the World Bank to step up its game and establish itself as a leader in post-project evaluation learning, not just in theory but also in practice. While these 33 PPARs represent just a small sample of the over 12,000 projects the WB has implemented since its inception, Valuing Voices hopes to see much more ex-post project evaluation happening in the future through IEG. Today we are seeing a decisive shift in the development world towards valuing sustainable outcomes over short-term fixes, towards informing future projects based on long-term data collection and learning, and towards community participation in all stages of the development process…
If one thing is certain, it is that global emphasis on sustainable development will not be going away anytime soon…but are we doing enough to ensure it?
 World Bank OED. (2004, June 28). Project Performance Assessment Report: Republic of Estonia, Agriculture Project. Retrieved from http://documents.worldbank.org/curated/en/173891468752061273/pdf/295610EE.pdf
 World Bank OED. (2014, June 26). Project Performance Assessment Report: Nigeria, Second National Fadama Development Project. Retrieved from https://ieg.worldbankgroup.org/sites/default/files/Data/reports/Nigeria_Fadama2_PPAR_889580PPAR0P060IC0disclosed07070140_0.pdf
 World Bank OED. (2005, April 15). Project Performance Assessment Report: Niger, Energy Project. Retrieved from http://documents.worldbank.org/curated/en/899681468291380590/pdf/32149.pdf
 World Bank. (n.d.). Citizen Engagement: Incorporating Beneficiary Feedback in all projects by FY 18. Retrieved 2015, from https://web.archive.org/web/20150102233948/http://pdu.worldbank.org/sites/pdu2/en/about/PDU/EngageCitizens
Great information, thank you for sharing!
Delighted to share… please pass it on. It is very surprising how often we assume sustainability is happening yet when we dig deeper, less emerges
Great insights on the benefits, realities and constraints to direct beneficiary participation in project evaluation and how to overcome these.
Noel, many thanks for your kind words. Where have you seen direct participation work well? Cheers, Jindra