Reblog: ITAD/CRS “Lessons from an ex-post evaluation – and why we should do more of them”

Reblog: ITAD/CRS “Lessons from an ex-post evaluation – and why we should do more of them”

Reposted from: https://www.itad.com/article/lessons-from-an-ex-post-evaluation-and-why-we-should-do-more-of-them/

Even as evaluation specialists, rarely do we get the chance to carry out ex-post evaluations. We recently carried out an ex-post evaluation of Catholic Relief Services’ (CRS) Expanding Financial Inclusion (EFI) programme and believe we’ve found some key lessons that make the case for more ex-post evaluations.

We’ll be sharing learning from the evaluation alongside CRS colleagues at the Savings Led Working Group session on Members Day of the SEEP Annual Conference – so pop by if you would like to learn more.

What is an ex-post evaluation?

Ex-post evaluations are (by definition) done after the project has closed. There is no hard and fast rule on exactly when an ex-post evaluation should be done but as the aim of an ex-post evaluations is to assess the sustainability of results and impacts, usually some time will need to have passed to make this assessment.

A little bit about EFI

EFI was a Mastercard Foundation-funded program in Burkina Faso, Senegal, Zambia and Uganda whose core goal was to ensure that vulnerable households experienced greater financial inclusion. Within EFI, Private Service Providers (PSPs) formed and facilitated savings groups using CRS’ Savings and Internal Lending Communities (SILC) methodology, with the SILC groups responsible for paying the PSP a small fee for the services that they provide.

This payment is intended to improve sustainability by incentivising the groups’ facilitators to form and train new groups, as well as providing continued support to existing groups, beyond the end of the project.

A little bit about the evaluation

So, if the aim of the PSP model is sustainability, you need an evaluation that can test this! Evaluation at the end of project implementation can assess indications of results that might be sustained into the future. However, if you wait until some time has passed after activities have ended, then there is much clearer evidence on which activities and results are ongoing – and how likely these are to continue. Uganda was also a great test case for the evaluation because CRS hadn’t provided any follow-on support.

Our evaluation set out to assess the extent to which the EFI-trained PSPs and their SILC groups were still functioning 19 months after the programme ended and the extent to which the PSP model had contributed to the sustainability of activities and results.

What the ex-post evaluation found

We found a handful of findings that were only possible because it was an ex-post evaluation:

  • There were 56% more reported groups among the sampled PSPs at the time of data collection than there were at the end of the project.
  • Half of the PSP networks established within the sample are still functioning (to some extent).
  • PSPs continued to receive remuneration for the work that they did, 19 months after project closure. However, there were inconsistencies in frequency and scale of remuneration, as well as variation in strategies to sensitize communities on the need to pay.

This only covers a fraction of the findings but we were able to conclude that the PSP model appeared to be highly sustainable. The evaluation also found that there were challenges to sustainability which could be addressed in future delivery of the PSP model. Significantly, the PSP model was designed with sustainability in mind – and this evaluation provides good evidence that PSPs were still operating 19 months after the end of the project.

What made the evaluation possible

We get it. It isn’t always easy to do ex-post evaluations. Evaluations are usually included in donor-implementer contracts, which end shortly after the project ends, leaving implementers without the resources to go back and evaluate 18 months later. This often results in a lack of funding and an absence of project staff. This is also combined with new projects starting up, obscuring opportunities for project-specific findings and learning as it’s not possible to attribute results to a specific project.

In many ways, we were lucky. Itad implements the Mastercard Foundations Savings Learning Lab, a six-year initiative that supports learning among the Foundation’s savings sector portfolio programmes – including EFI. EFI closed in the Learning Lab’s second year and with support from the Foundation and enthusiasm from CRS, we set aside some resource to continue this learning post-project. So, we had funding!

We also worked with incredibly motivated ex-EFI, CRS staff who made time to actively engage in the evaluation process and facilitate links to the PSP network, PSPs and SILC group members. So, we had the people!

And, no-one had implemented a similar PSP model in supported districts of Uganda since the end of EFI. So, we were also able to attribute!

Why we should strive to do more ex-post evaluations

Despite these challenges, and recognising it isn’t always easy, doesn’t mean it is not possible. And with projects like EFI where sustainability was central to its model, we would say it’s essential to assess whether the programme worked and how the model can be improved.

Unfortunately, practitioners and evaluators can shout all we like but the onus is on funders. We need funders to carve out dedicated resource for ex-post evaluations. This is even more important for programmes that have the development of replicable and sustainable models at their core. For some projects, this can be anticipated – and planned for – at project design stage. Other projects may show promise for learning on sustainability, unexpectedly, during implementation. Dedicated funding pots or call-down contracts for ex-post evaluations are just a couple of ways donors might be able to resource ex-post evaluations when there is a clear need for additional learning on the sustainability project results.

This learning should lead to better decision making, more effective use of donor funds and ultimately, more sustainable outcomes for beneficiaries.”

Other Findings:

Some of the other findings of this report on Financial Inclusion are:

RESOURCES: “Finding 1.iii. PSPs continue to receive remuneration for the work that they do; however, there are inconsistencies in frequency and scale of remuneration, as well as variety in strategies to sensitize communities on the need to pay.”

CAPACITIES: “Finding 3.ii. All networks included a core function of “collaboration, information-sharing and problemsolving”; however, networks were not sufficiently supported or incentivized to fulfill complex functions, such as PSP quality assurance or consumer protection, and their coverage area and late implementation limited the continued functioning of networks.”

PARTNERSHIP: “Finding 2.i. Only four of the 24 groups are clearly linked with other stakeholders and two were supported by EFI to create these linkages.”

Consider doing one!

Investing in Youth for Project Effectiveness and Sustainability

Investing in Youth for Project Effectiveness and Sustainability

One out of every six people on earth is between the ages of 15-24, says the UN. That is 1.2 billion youth.  As one young leader says, “if the world’s problems are to be solved, it’s not going to happen without us.” Yet in 2015, the International Labor Organization said 73.3 million youth between 15 and 24 were unemployed. Not only do and an estimated 169 million young workers lived on less than $2 a day, 75 percent of youth workers are only informally employed.  In Africa alone, the UN estimates 200 million are such youth; not only does Africa have the youngest population in the world, this figure will double by 2045, but the largest numbers remain in Asia (IMF 2015). The World Bank has striking African and Asian demographics:

 

 

 

 

 

 

 

 

 

How often do we fund projects that are designed and run  by youth? How engaged are youth in sustaining the projects we have funded, designed, implemented, monitored and evaluated?  What have we in global development, including corporate social responsibility and investing spheres done to ensure that youth are both engaged in our projects, but are in the leadership to direct how they are done now, and sustaining them beyond donor departure? Further, how well are we collaboratively developing technology with them for them to use to thrive in this sped-up, high-tech world?

 

Valuing Voices youth blogs covered the barriers to youth success in the ‘developing world’ which included a lack of access to sufficient numbers of jobs, compounded by a lack of job-appropriate skills, access to capital, decision-making etc.  We heartily agree with the IMF that “youth have a huge stake in bringing about a political and economic system that heeds their aspirations, addresses their need for a decent standard of living, and offers them hope for the future…. [Also] that communities, cities, provinces, and countries can set up forums for the purpose of listening to the concerns and ideas of adolescents and young adults and stimulating change. Young people could be offered a voice in decision-making bodies…Inclusion can benefit all.”   

 

Why should we make this happen? Taking inclusive steps fosters sustained impacts long after we grow old.

 

As CRS Niger’s otherwise very successful Sustained and Emerging Impacts Evaluation of the food security project shows us, there is much room to grow in inclusion of ‘youth’ (up to age 35 in Niger), both by including youth:

  • The exodus of youth diminished during and after the project [by] using the same land to train 100 new vegetable farmers and trainers. Youth seasonal outmigration decreased due to increased food production, especially due to vegetable gardening even during the dry season, and increased knowledge of practices such as rainfed agricultural [practices] which kept youth locally employed.“
  • Youth, too, having learned [agricultural water-conservation] techniques, and generated income [even] while seasonally working outside the village.

Versus not engaging youth:

  • Although most committees are still functioning, there are no processes in place to engage and train youth and new inhabitants of the villages [in project activities after close-out]… … there are serious questions about how well they will be engaged and train youth and new members of the communities and how much will be transferred cross-generationally. This is pivotal given that 50% of Nigeriens are under the age of 15;
  • The [sustainability] problem was that [youth] were not elected or chosen for the [management] committees. This is another issue to flag in other projects interested in sustainability: the implications of selecting a limited number of elders to staff multiple committees than a broad array of young committee members that could grow into leadership positions. Given the youth’s overall dissatisfaction with group leadership, other projects need to be aware of “elite capture” and its potential threat to sustainability

 

Investing in youth is a terrific investment in sustainability. How often do we consider it?

A post-project example from Mercy Corps/ PCI’s early ex-post evaluation in Central Asia showed that such investments are not easy but can pay off after the project closed. “72% of youth report that they continue to use at least one skill they learned during the [infrastructure] program”… including teamwork and communication, sewing, construction, roofing, journalism and cooking.”  This may have been in part due to the project’s youth summer camps, organized each year to promote youth leadership and participation in community decision-making, which were supported by [some of] the adult population. While the project “encouraged communities to elect young people as representatives…within the cultural context this was not met enthusiastically by the communities because young people were not felt to be ‘qualified’ as leaders.” Yet inter-generational collaboration was fostered by the project by establishing mentoring programs where older people with technical skills mentored [some] young people during the infrastructural construction activities.”

 

Raj Kumar, Founder of Devex and chair for the World Economic Forum said this about what to do post-Davos: “With a dozen years to go before the finish line of the Sustainable Development Goals, we need to get the underlying plumbing right in order to have a chance to reach those goals. That plumbing includes everything from having the country-level data to track progress against the goals to having the project-level data to know what’s working and what’s not…. Most importantly, it’s about the development leaders of today building out the best systems so the development leaders of tomorrow can focus on delivery.”

What we at Valuing Voices are most encouraged by is the prospect of overtly considering sustained impacts to inform the funding, designing, implementing, monitoring and evaluating of projects today for the adult millennials of tomorrow. Regarding youth, we will need a mix of focused initiatives such as longstanding work by the International Youth Foundation, and new investments funds such as the Global Youth Empowerment Fund and integrating youth into projects at all stages of the projects and beyond, as we showed regarding CRS and Mercy Corps/PCI, above.

That is one way to get SusROI (Sustainable Return on Investment).

As mother who has worked in 26 countries, I feel the great urge to harness youths’ yearning to succeed through their love of technology. The growth of mobile money in Africa is one example of technology use in daily life. Who is supporting youth employment in technology?  Mercy Corps’ 2017 Social Ventures Fund that supports “positive trends offered by technology. Trends in micro-work, micro-manufacturing, digital livelihoods and mobile-enabled agent networks are paving the way for the acceleration of a distributed and digitally enabled workforce and the reinvention of manufacturing, sales and distribution. Their investments related to youth employment are:

  • NewLight Africa – network of rural sales and customer service agents
  • Wobe – anyone with an Android phone in Indonesia can be a micro-entrepreneur
  • Lynk – job-matching platform
  • Sokowatch – network of urban sales and customer service agents

I dream of youth crowd-sourcing post-project sustained impact results.  Feedback Labs has a lot of really interesting tools for… feedback from people on the ground in-country. I searched high and low and found only this crowdsourcing data collection overview of three aid research tools for ICT4D (information and communications technology for development), the best of which appears to be Findyr. (FYI here is feedback on the limitations of crowdsourcing in emergencies.)

Also, the ‘impact tracking’ platform by Makerble looked good but who among you have a wider perspective to advise us what’s best?

Finding technologies and funding to hear youth’s voices and feedback on what they could sustain or could not after our projects closed, and why is unbelievably valuable to inform funding, design, implementation, M&E, and of course foster youth empowerment.  Good listening to participants comes first. As an impact evaluation in Uganda found that “when villagers and teachers, instead of school officials, are allowed to set their own priorities for improving schools and directly monitor performance, the results can be priceless. In Uganda, World Vision knew that community-based monitoring of school performance could help sustain improvements in education that building schools, supplying textbooks, and training teachers alone could not. They tried two approaches: the use of a standard scorecard with performance questions identified by education officials and development partners, and a participatory scorecard, where community members defined the issues they would monitor. A randomized controlled trial [RCT] revealed that the participatory scorecard delivered more than the standard scorecards. The participatory approach prompted higher efforts by teachers, as expected. But it also prompted higher efforts from villagers— local politicians learned more about their country’s education policies and what they could advocate for on behalf of their constituents, parents increased their support of schools by contributing to midday meals, and children found a forum to report teacher absenteeism and other factors that hurt their education. In the end, while the standard scorecard made little difference in school performance, the participatory approach improved attendance by teachers and students and helped raise student test scores.’”

By accessing mobile technology, ground-truthing project sustainability, given youth’s familiarity with technology and network-interconnected habits, I believe together we can cost-effectively democratize evaluations and help ‘development’ be ‘sustainable’. Collaborate with us!

Maximizing what we’ve got… Time is now!

Maximizing what we've got… Time is now!

 

We had a stirring conversation here in D.C. with someone very knowledgeable about sustainability; this person is a strong proponent of local ownership of all development. They also said vehemently, why evaluate the sustainability of projects after closeout; we all know what that will show!  What was implied is that our system of international development and aid is so flawed, so broken, that the inevitable result of not focusing on local ownership as the fundamental basis for our work means Nothing. Will. Be. Left…. All. Is. Lost. 

 

We disagree. Our development industry does some good, some bad, and is ever-changing (albeit slowly). Billions of dollars each year are spent trying to improve people's lives and livelihoods around the world, and we've seen great good be done. While. We. Remain.

 

We know far, far less about what remains after our projects end because less than 1% of the time we return post-project (ex-post) to evaluate anything.

 

Our problem with time begins with fixed timelines within projects that say we have 1, 3, 5 years to get to success. They work with participants and partners who need to make substantial changes to how they use their resources and beliefs over a relatively short time of a few months to a few years. We expect immediate results from them, changing how they farm (use new seeds, new methods, new ways of interacting with markets) and save money (learn new concepts of profit and interest, repayment and re-lending), and improve their health and that of their families (get prenatal exams, vaccinate your children, exclusively breastfeed without adding water or tea). Everyone in our projects is 'on the clock' from the donor and implementer to partners and participants. This clock ticks down irrevocably as project closeout looms, promised-successes-to-donors at hand or a mirage in the distance. We assume sustained results.

 

How many of us have ever gone on a diet? How many have learned a new language? How many of us have transferred jobs and had to learn new skills on the job? How quickly have we managed to do all that successfully, all at once?!  Probably many. How many of you have had to do this on a fixed timeline? Were you successful when there was a limited, fixed time and you did not set your own pace?

Timeline_Wylio7739861570_ef1a5c745f_m

https://www.flickr.com/photos/psd/7739861570

 

It takes time to implement projects well enough to ensure that most participants ‘got it’, not just the 'early adopters'. It takes time to hand over projects so well that our partners and participants are ready to take over at least some of what we worked so hard to transfer. It took leadership and staff two years in the very successful participatory USAID/ Food For Peace food security project by CRS Niger that was a continuation of similar programming for 15 years.  It also takes time to pass for conditions to be ready for our return, to isolate what people could self-sustain from what the project supplied, to learn what was so well designed and implemented during projects that to 'took root' in people's lives, that they have made it their own.  We estimate optimal evaluation time is 2-7 years after closeout. Valuing Voices also believes we should not just evaluate the sustainability of outputs and outcomes of what we put in place that we thought they would continue, and the sustained impact of those cumulative investments, but also the emerging, unintended new activities and impacts we never imagined people would innovate from our projects.  We are doing just such evaluations in Zimbabwe and Uganda now and hope to do and catalyze much more fieldwork around the world.

 

And why does it matter? Why shouldn't we write off our time-limited donor-funded projects? Because:

 

1) It's all we've got. Our current development system is not going anywhere soon, and there is success to learn from.

 

2) We need to quickly learn from what worked sustainably best and stop wasting time and resources on what we refuse to admit fails because we are too scared to return to see. Go back with the intention to learn what does and focus on doing more of what works.

 

3) Such analysis – and design of new projects – must have country ownership as a centerpiece throughout the project cycle assumptions, but to throw out decades of good work simply because we are just learning the value of country ownership is foolish.

 

Finally, here's a lovely example from Brazil of how local, participation (and yes, as my colleague thought, local ownership) works best. And. It. Takes. Time.

 

"Our results also show that Participatory Budgeting’s influence strengthens over time… Participatory Budgeting’s increasing impact indicates that governments, citizens, and civil society organizations are building new institutions… cities incorporate citizens at multiple moments of the policy process, allowing community leaders and public officials to exchange better information."  How often do we return to do what are called longitudinal reviews of our work abroad, using the same rigorous standards we evaluate our domestic projects? Not often. Shouldn't that change?

 

Only by working together, honoring the value of our participants, that they deserve the same chance at change that we take for granted will things change. We must value both the voices of our participants and our own expertise for development to improve for true aid effectiveness…. Let us begin anew!

 

PARTICIPATION BY ALL: The Key To Sustainability of CRS/ Niger’s Food Security Project

 

PARTICIPATION BY ALL:
The Key To Sustainability of CRS/ Niger’s Food Security Project

 

Valuing Voices is delighted to share our sustainability evaluation of Catholic Relief Service Niger’s PROSAN project [1]. This project that ran from 2006-2012 in Niger and was implemented by three NGOs: CRS, Cooperative for Assistance and Relief Everywhere (CARE), and Helen Keller International (HKI) under the direction of United States Agency for International Development (USAID) Office of Food for Peace (FFP) as a multi-year assistance program (MYAP) to support food security activities in the Dosso, Tahoua, and Zinder regions. PROSAN focused on increasing agricultural production and agro-enterprise, improving household health and nutrition status, reinforcing the capacities of health agents, and enhancing community resiliency.

Here are the highlights from the report which itself is an excerpt from a longer analysis we did. Also please note one Annex highlights the similarlties/ differences we found to USAID/ FFP’s 4 elements of sustainability:

 

AIM, METHODS, AND RESEARCH QUESTIONS

The aim of this sustainability evaluation was to explore perceptions of sustainability from Nigeriens involved in PROSAN, former CRS staff and donors. It focused on evaluating participants’ adherence to project outcomes and their creation of new innovations. It also evaluated partners’ involvement in sustaining project outcomes.

This evaluation used qualitative and quantitative methods including community mapping, focus group discussions, beneficiary interviews, and key stakeholder interviews. The evaluation was carried out in six communities in the Dosso region, with more than 500 interviewees, focusing on the following research questions:

  1. Sustainability of activities and groups: Are the communities sustaining the activities three to five years after the end of the project? What can we learn from the communities and their post-project implementation partners?
  2. Spread and unexpected outcomes: If the project was considered a success in the eyes of the community, how well did it spread?
  3. Fostering Sustainability: What are the long-term prospects for continued sustainability?

 

FINDINGS

Three years after PROSAN’s conclusion, the project was considered a success by community members, national partners, the implementer (CRS), and donor (USAID) staff. The main findings include:

1. SUSTAINABILITY OF ACTIVITIES AND GROUPS

Eighty percent (80%)[*] of all activities were reported to have become self-sustained and community innovations have emerged:

  • On average, households reported moving from being food secure for 3-6 months per year during PROSAN to 8-12 months at the time of this evaluation, which is a remarkable impact [1].
CRS_Niger_PROSAN_Sustainability_Evaluation_pdf

[1]

  • Women reported greater income through the increase in sales of food that was produced and processed due to the grain mills [1].
  • Respondents also reported improved household health, hygiene, and nutrition, with 91% of survey respondents indicating that their health and sense of well being had improved, especially through the efforts of the health posts and clinics that CRS helped build and the government of Niger’s efforts in sustaining them with resources and staff [1].

Community groups/committees have continued and are well-supported by NGO partners:

  • 81% of the committees set up by PROSAN were functioning at the time of this evaluation, with many participants discussing ways to sustain best practices within their communities, and members still receiving regular trainings or updates [1].
  • Several new and refresher trainings come through national partners, NGOs, and new channels such as radio programs [1].
  • Some new NGOs and international organizations have built upon PROSAN’s success, for instance, by using land previously managed by PROSAN for a new vegetable gardening training program, building hygiene programs on past health awareness efforts, or extending agricultural credit for further inputs [1].

Twenty percent (20%) of implemented activities were not sustained or have stagnated:

  • While hygiene practices were sustained by households and there was widespread latrine construction, sanitation was poor in the villages, and most latrines had fallen into disrepair [1].
  • Fewer than 50% of women reported practicing exclusive breastfeeding for children less than six months of age [1].
  • While almost half of all health committees no longer exist, new health clinics staff have replaced some of the work of the committees with health and agricultural promotion messages now being sent via radio, television, and cell phones [1].
  • Literacy training and theater groups have completely ceased [1].
  • With the exception of the Système Communautaire d’Alerte Précoce-Réponses aux Urgences’ (SCAP-RU) SCAP-RU early warning system which has expanded, other resilience activities such as roadwork and caring for the environment are a lesser priority due in part to the lack of food and cash-incentives to continue doing them [1].

 

2. SPREAD AND UNEXPECTED OUTCOMES

New innovations and ceased activities reflected the project’s legacy:

  • Community innovations have emerged such as collective funds paying for cleaners of the new health center, community-imposed sanctions for births occurring outside of the health centers, and the monitoring of savings from well water sales.
  • National partners have praised the project, with many lamenting its withdrawal. One non-PROSAN village told an Agriculture Ministry staff and potential NGO partner that “No one should bring a program here unless it is like PROSAN.”
  • PROSAN-trained masons, well repair technicians, and village youth have learned land recuperation techniques (zai holes, bunds and demi-lunes) that helped generate income beyond project communities.
  • Project activities that received free inputs have largely stopped being implemented once the incentives were withdrawn such as Food for Training (FFT), Food for Work (FFW), or Cash for Work (CFW) (e.g. literacy, seedlings, latrines, theater etc.); nonetheless the inputs were highly valued and have continued to support agriculture and health (carts, bicycles).

 

3. FOSTERING SUSTAINABILITY

The following areas were identified as potential barriers to sustainability that could be systematically explored in other projects:

  • Although most committees are still functioning, there are no processes in place to engage and train youth and new inhabitants of the villages.
  • While village communities have been maintained, there is an increasing lack of ministry resources (e.g., staff, transportation, and communications) to take the place of NGOs like CRS after a program ends.
  • There is little management of knowledge around project data, which is further exacerbated by staff changes in NGOs, government ministries, and donors. Project data (proposal content, monitoring data, evaluation results, participant lists, partner names, and exit agreements) must be managed ethically, locally and be held online, accessible for future projects to use and for villages to conduct self-evaluations.

 

The full report is available here:

https://www.crs.org/sites/default/files/tools-research/participation-by-all.pdf

 

Sources:

[1] Cekan, J., PhD, Kagendo, R., & Towns, A. (2016). Participation by All: The Keys to Sustainability of a CRS Food Security Project in Niger. Retrieved from https://www.crs.org/our-work-overseas/research-publications/participation-all

 


[*] Percentages were calculated as a combination of the number of activities that had been continued and the percentage of participants which continued them.

 

What happens after the project ends?  Lessons from post-project sustained impacts evaluations (Part 1)

 

What happens after the project ends?
Lessons from post-project sustained impacts evaluations
(Part 1)

 

We talk a lot about impact of our interventions, but far less is analyzed about the sustained impact of our work in the years after projects close out. We take for granted that successful strategies will continue after projects shut down.  Do they always? Maybe they do but we don’t know. Maybe there are innovations and impacts to be learned from…

To answer these question Valuing Voices spent 2 ½ years looking for and analyzing ‘post-project’ evaluations of projects undertaken 2-10 years after projects ended.  The result: in our $137 billon international development industry, some 99% of projects remain unevaluated after project close out [1]Only 17 agencies we have found so far have publically available post-project evaluations; most of them have one, while the OECD and JICA have dozens.  Hundreds of studies recommend such learning that is missing from our industry’s program cycle (green slice).

 

What_have_we_learned_from_postproject_sustainability_impact_Pt1and2_0216_docx

 

Six decades on, this astonishing finding raises serious questions about stewardship of resources and commitment to learning—particularly learning from participant and partner stakeholders for whom sustainability matters most, and who are tasked with it over the long-term.

A review of post project evaluations generate food for thought about good program design and illustrate the value added of post project perspectives. This rapid review of select ‘ex-post’ evaluations points to three early lessons:

How we do it matters for great results
Expect unexpected results
Who takes over? Country Nationals

First, organizations go back to see how well their projects results were sustained. What we learned was that how well they used participatory processes in how they implemented and handed over mattered a lot for sustainability and that we must expect unexpected results.

 

How we do it matters for great results

1. Catholic Relief Services/ USAID PROSAN food security project in Niger

Valuing Voices evaluated this food security (agriculture, health and resilience project in 2015 which ran from 2007-2012 (report forthcoming). The $32 million project was implemented in a consortium of CRS, CARE and Helen Keller but this evaluation focused only on CRS areas.

  • Interviews with over 500 participants found that three years after project closeout, 80% of project activities still continued, as did many village committees and there were a variety of community innovations [2]
  • On average, households can feed themselves through their own production or purchase of food for 8-12 months three years after closeout compared to 6-9 months at closeout three years earlier. Such impact was unexpected. [2]
  • 91% of respondents reported improved household health, hygiene, and nutrition [2]
  • A 2.5-year participatory exit process from CRS to country stakeholders (local government, an array of local and international NGOs and the private sector ensured continuity and boosted local ownership [2]
  • 20% of the activities did not continue, mostly food-assisted NRM and resilience-related [2]
  • Youth make up 50% of the population and need to be engaged during the project for long term sustainability to occur. [2]

 

2. PartnersGlobal (formerly Partners for Democratic Change)

Their mission is to “to build sustainable capacity to advance civil society and a culture of change and conflict management worldwide” uses an approach that is “bottom-up, locally-led rather than foreign-led, based on the belief that change comes from sustainable efforts led by local people, organizations and institutions invested in their own long-term future.” They went back and to review 55 case studies of projects through 22 centers they founded in central and eastern Europe from 1989-2011. They found:

  • In 80% of cases, there was advancement of good governance by influencing the participation of civil society working with government [3]
  • In 50% of the cases there was increased access to justice and managing and resolving disputes/conflicts, thereby strengthening civil society [3]
  • 18 of 22 of the centers that had been established still exist today (82%) [3].

 

3. Mercy Corps

They did a post-project evaluation in Central Asia in 2007, one and three years after two conflict resolution projects ended which were worth $18 million. These complex community mobilization programs with aims “to empower communities to work together in a participatory manner to address the infrastructure and social needs [while] developing sustainable skills [and] empowers communities to identify and utilize existing resources within the communities and not to depend only on external assistance.”

  • 72% of youth report that they continue to use at least one skill they learned during the programs (e.g. teamwork and communication, and skills such as sewing, construction, roofing, journalism and cooking) [4]
  • 68% of community members witnessed local government becoming more involved in community activities after the end of the programs as compared with before the programs [4]
  • 57% of the communities studied continuing to use one or more of the decision-making practices promoted during the program [4]
  • 42% of members, representing 70% of communities, reported that the community had worked collectively on new projects or repairs to existing infrastructure. Participants and partners had implemented almost 100 infrastructure projects by themselves independent of donor funds. [4]

 

 

These are terrific expected results.
We also learned to Expect unexpected results

4. Federation of the Red Cross and Ethiopian Red Cross

Valuing Voices combined a final evaluation of “Building Resilient Community: Integrated Food Security Project to Build the Capacity of Dedba, Dergajen & Shibta Vulnerable People to Food Insecurity” that had funding over $3 million in 2009 from the Swedish Red Cross with an assessment of projected sustainability.  It was an IFRC/ERCS collaboration with the Ethiopian government to provide credit for food security inputs to 2,259 households, which were to be repaid in cash over time as well water and agriculture/ seedlings for environmental resilience.  We answered the DAC criteria for evaluation and found the project overall to be quite good, albeit with weak data tracking systems.

In terms of sustainability, we used participatory methods to learn about what people felt they could self-sustain once the project left their area, so we could shape a similar follow-on project design to be moved elsewhere in Tigray, particularly around the credit for animals.

  • While 87% of the loans had been promoted by the government and given for large animals (oxen and cows), and 13% was for small animals (sheep, goats, chickens)…
  • But project participants we interviewed, strongly preferred the small animals in terms of being able to sustain them on their own. They felt they could afford these smaller amounts of credit as well as the feed to sustain them, without taking the risk of animal death leaving them with large debt. This was especially true for women, who preferred poultry to all other animals 15:1.

In our quest for fast results, are we asking participants to bear too much risk? As one of our Valuing Voices team asks, Who is responsible for sustainability?

 

5. Lutheran World Relief

From 2005-2007 Lutheran World Relief intervened in Niger, the world’s poorest country, with a $500,000 Pastoralist Survival and Recovery Programme (ARVIP) drought rehabilitation project funded by the Bill and Melinda Gates Foundation. There were numerous outcomes from targeting sheep, wells and animal fodder to 600 of the poorest women in 10 communities in northern Niger, among them:

  • Women’s share of household income increased from 5% to 25% in some households. This was due to the value of the sheep grants, as well as time-savings used for income generation. Access to wells in five of the villages saved women a staggering 7-10 hours every other day from not having to go fetch water 3.5 hours away each way for household and animal needs and were free to weave mats or cook food for sale [5]
  • Many said they didn’t have to resort to worse survival strategies during the next hungry season after they received the sheep [5]

What was not expected were these results:

  • Many women in several villages reported an impact that was completely unexpected to the implementer and donor which was “our husbands don’t beat us anymore” [5]. This was thanks to both increased respect and income from the sheep as well as access to well-water which led to cleanliness and their ability to be home for their husbands, children and mothers-in-law, rather than fetching water whole days 2-3 times a week. The same was found in PACT’s WORTH empowerment and village banking project in Nepal that wrote, “one in 10 reported that WORTH has actually helped “change her life” because of its impact on domestic violence” [6].
  • We defined success too narrowly. Many interviewees were content with the project even though prospects for project-expected drought resilience or sustained food security were less likely. Some women sold the sheep to buy food, pay their children’s school fees or their daughters’ dowries, while some had their sheep sold by their husbands who used them to buy other animals, pay for ceremonies or other expenses.  Participants saw the project as bringing them resources and considered it a success. Spending assets on immediate needs is not at all illogical for a community who can feed itself only 4 months a year; for some households, their pressing needs far outweighed the luxury to wait and buffer seasonal food insecurity far down the line.

 

We hope you agree that allocating funds and attention to post-project sustained impacts evaluations is necessary for the remaining 99% of international development projects as it offers a fantastic learning opportunity about how to ‘do development’ well now and for the future. Without returning to look for what participants and partners valued enough to continue on their own, without returning to learn about unexpected sustained impacts, we rob ourselves of pivotal learning needed for success.

In part two, we look at ownership onward, planning for handover and lessons from who takes over? Country Nationals. In part three, we focus on Funding, Assumptions and Fears.

Please join us in advocating for this! Please think about your own projects… and whether you have considered these things, or need our help. We’re listening!

 

 

Sources:

[1] OECD. (2015, December 22). Detailed final 2014 aid figures released by OECD/DAC. Retrieved from http://www.oecd.org/dac/stats/final2014oda.htm

[2] Cekan, J., PhD, Kagendo, R., Towns, A. (2016). Participation by All: The Keys to Sustainability of a CRS Food Security Project in Niger. Retrieved from https://www.crs.org/our-work-overseas/research-publications/participation-all

[3] Carstarphen, N., PhD. (2013, November). Sustainable Investment in Local Capacity for Democracy and Peace: A Global Evaluation of Partners for Democratic Change. Retrieved from https://www.partnersglobal.org/resource/sustainable-investment-in-local-capacity-for-democracy-and-peace/

[4] Westerman, B., & Sheard, S. (2007, December). Sustainability Field Study – Understanding What Promotes Lasting Change at the Community Level. Retrieved from https://reliefweb.int/report/world/sustainability-field-study-understanding-what-promotes-lasting-change-community-level

[5] Cekan, J. (2013). Increasing women’s incomes, increasing peace: Unexpected lessons from Niger. Participatory Learning and Action, (66), 75-82. Retrieved from https://pubs.iied.org/G03661/

[6] Mayoux, L. & Valley Research Group (2008, June). Women Ending Poverty: The WORTH Program in Nepal – Empowerment through Literacy, Banking and Business 1999-2007. Retrieved from https://www.findevgateway.org/case-study/2008/06/women-ending-poverty-worth-program-nepal-empowerment-through-literacy-banking

 

When Funders Move On (Originally published by Stanford Social Innovation Review 03/15)

When Funders Move OnDonors and nonprofits need to learn more about how to help program participants keep progressing after the support ends.

Imagine standing in Detroit or South-Central Los Angeles. A team of experts has come to help you out of grinding poverty. Some of these experts specialize in credit issues, others in education or health or gardening. They have funding for three years, so they set up offices, create participant lists and prioritize problems to tackle. They give you seeds and loans, and advice. And you—and others from your neighborhood—begin creating small businesses and home gardens. You and other adults learn about infant nutrition; children who live in your area get free school materials; teachers at your local schools receive extra training. Everyone begins to do better.

A year and a half passes. Another expert arrives to find out how things are going relative to the team’s projections. Some businesses are succeeding, others have faltered; some gardens are flourishing, others are neglected. You participate in a focus group, and you answer questions optimistically.

At the three-year mark, many of your neighbors are participating in this project, and tangible successes appear to be spreading. But suddenly, the experts are packing their boxes. The project office closes. The initiative has supposedly been “handed over” to the community. No one who worked for the project comes back.

 No one comes back. This is the state of affairs for too many so-called “sustainable international development” initiatives around the world, and it has to change.

As Gugelev and Stern brilliantly note in a recent SSIR article, we must be transparent about our “endgame”: Too many international development projects are bound to fixed endings and “fail to reckon with the gap between what the nonprofit can achieve and what the problem actually requires.” Due to fixed funding requirements, donors often leave when the calendar tells them to, whether or not a project has achieved the desired impact. And according to Valuing Voices research, they don’t even go back to assess the outcomes of their work or consider what (if anything) might help progress continue!

Since 2000, the US government has spent more than $280 billion on bilateral and multilateral assistance; the EU has spent $1.4 trillion. Just in 2002, US foundations, businesses, and NGOs spent more than $34 billion overseasAnd while most taxpayers believe that this spending supports “sustainable development,” our research shows that 99 percent of the nonprofit grant and for-profit contracted projects these funds enabled were not evaluated after the funding concluded. Unfortunately, this continues: In 2014, the US spent $20 billion and the EU spent $80 billion on program assistance without any plan for post-project evaluation. This does not mean the projects are not sustainable; we simply do not know.

In fact, the United States Agency for International Development (USAID)—once considered the leader in post-project evaluations assessing relevance, effectiveness, efficiency, and sustainability—has managed only one post-project evaluation in 30 years (due later this year). And although thousands of documents appear in multilateral donor database searches as evaluations, most are “desk studies”—conducted remotely and not based on new fieldwork. Of these, only a few include feedback from program participants (leading the way are Japan’s International Cooperation Agency and the UN’s Organization for Economic Co-operation and Development, which have systematically done post-project evaluations).

ValuingVoicesArrowGraphic

There is usually terrific monitoring and evaluation during project implementation (red) and evaluation at start-mid-end (green), virtually no one returns afterwards (blue).

Why don’t we do a better job of following up? Are we afraid of the possibility of seeing poor results? If so, it’s time to face that fear. In some cases, we will surely see good results or even unanticipated positive impact—we’re missing that too.

Hewlett Foundation’s Fay Twersky implored nonprofits to “systematically solicit feedback from intended beneficiaries” in an SSIR podcast on Monitoring and Evaluation (M&E). We agree. We need to know more than whether those participants’ situations are improving while a program is in full swing, and we need to know what it will take for things to continue to improve after the funding goes away. Imagine the cost efficiencies we would gain by replicating activities that they could sustain. Imagine the cost-efficiencies and productivity if we prioritized activities with the largest sustainable return on investment (ROI). Now that is something impact investors could buy into.

There are positive signs on the horizon. According to Keystone Accountability, an increasing number of nonprofit organizations are committing to “making governments, NGOs, and donors more responsive to the needs of their constituents.” And funding that supports the idea of using participant feedback to improve programs and make them sustainable is on the rise, as Center for Effective Philanthropy’s “Hearing from Those We Seek to Help” and the Fund for Shared Insight have noted. All of this could yield a hugely different array of endgames that are sustainable by communities that can perhaps later even select development aid offers based on past effectiveness.

But there is still much to do. We offer the following recommendations to project implementers and donors, based on our own experience, and on our observations of several initiatives where we have seen project participants independently continuing and adapting work that was begun with external support:

  • Shift the development model from what donors and implementers think would be best to what the intended participants think is best. Design projects with them, and mandate that request for proposals (RFP) design involves communities.
  • Document, share, and discuss what was most sustained and what participating communities and local partners can do to sustain projects, and how we can sustainably support them through design and implementation to make them more effective.
  • Require a plan for transitioning to sustainability after projects close for any project that uses more than $1 million dollars. This should include handover plans to local nonprofits, with training and financial support; training for communities on how to manage the sustainable activities it prioritizes; financing mechanisms for those activities; and report sharing in IATI open-data format, with project data saved and stored in the cloud for global access.
  • Do post-project sustainability evaluations on all these projects, and discuss the results widely with other funders, the government, and the private sector, including how to feed back lessons into future design.
  • Advocate for participatory input in all evaluations. This input should make up 30 percent of future evaluation findings (now far less).
  • Consistently solicit feedback from local communities through national evaluators, both during and after projects, to better understand how the program you’re running or supporting from afar is working on the ground. Invest in building the national capacity and systems needed to make that feedback helpful for all stakeholders, including national governments.
  • Advocate for extensive civil society input into the United Nations’ Sustainable Development Goals so they serve our participants’ visions for the world they want.

 

As Peter Kimeu of Catholic Relief Services said to me, “It will be sustainable development if the people at community level are involved in designing and delivering their own dreams of development.”

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Jindra Cekan (@WhatWeValue) is founder of Valuing Voices, with 28 years in international development design, monitoring, and evaluation. She has a doctorate from the Fletcher School of Law and Diplomacy; was a University of Cambridge Fellow; and works with foundation, nonprofit, and for-profit clients.